Tax

The August Supreme Court of Pakistan in the Human Rights Case 18877/2018 has order the telecom operators to suspend deduction/collection of Advance Income Tax, GST and service and maintenance charges from prepaid customers. The interim order is applicable from 14 June 2018 and is valid until the final verdict on the issue by the Court. The interim suspension order is not applicable to postpaid and other services, as well as all services provided by Ufone in Azad Jammu & Kashmir and Gilgit-Baltistan.

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Ufone’s cellular mobile services may be subject to Federal and/or provincial and territorial taxes, depending on the location of the customer.

There are two applicable taxes:

Advance Income Tax (AIT)
Under Section 236 of the Income Tax Ordinance, 2001, Ufone has been designated to collect AIT from its customers. AIT is collected on all modes of receipts and billings, unless exempt under the law.

Service Tax (GST)
Federal Excise Duty or provincial/territorial sales taxes may apply to Ufone’s different services.


The following tax rates are applicable in each region:

Region Prepaid Balance Recharge,
Postpaid Bills
Voice, Texts, VAS,
Service & Maintenance Charges,
Call Setup Charges,
Line Rent
Internet / Data Services
AIT GST GST
Punjab 12.5%   19.5%   19.5%
Sindh 12.5%   19.5%   19.5% *
Khyber Pakhtunkhwa (KPK) - excluding tribal areas 12.5%   19.5%   19.5%
Balochistan - excluding tribal areas 12.5%   19.5%   19.5%
Islamabad Capital Territory 12.5%   17%   0%
Azad Jammu & Kashmir 12.5%   17%   0%
Balochistan Tribal Areas (PATA-Balochistan) 0%   19.5%   19.5%
Federally Administered Tribal Areas (FATA) 0%   0%   0%
KPK Tribal Areas (PATA-KPK) 0%   0%   0%
Gilgit-Baltistan 0%   0%   0%

* Monthly exemption from application of Sindh sales tax to data services is available, up to Rs. 1,500 for speeds up to 2 mbps, and up to Rs. 2,500 for speeds from 2 mbps to 4 mbps.

Contact Us

  • Helpline (From Ufone): 333
  • Tel: 033-11-333-100
  • Email: customercare@ufone.com

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