Hospital Cash subscription is simple. Enter your number in the box below and you will be contacted by our representative. The representative will explain the product details with you and walk you through the registration process.
Once registered with the plan of customer’s choosing, the daily subscription fee will be automatically deducted from the mobile balance.
Get a call back from MicroEnsure representative. (021-33129298) & (021-33129288)

To unsubscribe Hospital Cash, dial *6070#, go to option —— ‘Customer Support’ and select ‘Un-Subscription’. Once successful, customer will be notified through SMS.
To unsubscribe Hospital Cash, Call 021-111992232

Also use the below link for unsubscribe the hospital Cash

https://waada.pk/cancel

Customers will get OTP before confirming the cancellation.

Who can avail Hospital Cash?
Subscribers of Ufone who are Pakistani nationals and aged minimum eighteen (18) years and under sixty five (65) can avail Hospital Cash upon payment of applicable subscription fee. The registration under Hospital Cash will expire when a subscriber reaches the age of sixty five (65) years. In case of availability of only year of birth information, January 1 shall be considered the month and date of birth respectively.
What are the limits against various coverages?
Hospital Cash offers generous limits as stated below:
Daily Hospitalization, ICU Benefits and hospitalization on reimbursement
Minimum hospitalization stay requirement is of 24 hours
Maximum thirty (30) nights financial cover is payable for any one hospitalization

What if my airtime balance is insufficient to pay for full month’s subscription fee?

We have taken care of that scenario and in such case, you will be offered prorated benefit as per the following formula in daily recursive charging:
[Total daily subscription fee collected during one calendar month ÷ full daily subscription fee due during one calendar month] × maximum benefit
Suppose you have selected Platinum package where daily subscription fee is PKR 6+tax. In order to avail maximum benefits, you have to pay PKR 180+tax during a calendar month. Now assume that you could pay only PKR 169+tax during a calendar month, your coverage will be as per the following table:

Benefit type                                                                       Coverage amount (PKR)
Daily Hospitalization Benefit                                                                       5,633.33
Daily ICU Benefit                                                                                         11,266.67
Paid Hospitalization Reimbursement Limit                                                 169,000

How can I avail Hospital Cash?
The process is very simple. You will get a call from our representative who will tell you about the product features and will assist in registration process. Once your registration is activated on Ufone systems, the charging will start and your coverage will be active. Rest assured, you will be getting SMS notifications at each step.
When will cover start and what will be the term of the cover?
In daily recursive charging, benefit amount will be calculated on the basis of subscription fee collected from you in a calendar month and cover will start from first day of the following calendar month.
In monthly non-recursive charging, you will have to pay full subscription fee in lump sum and your coverage will commence upon payment.

How can I claim under Hospital Cash?
In case of any insured loss, you or any of your family members can notify us through one of these methods:
1- Call at Hospital Cash helpline 021-111-992-232.
2- Call Ufone helpline 333
3- Send an email at claims@waada.pk
Please note that you or your family members must notify a claim within ninety (90) days of occurrence of the insured loss and failure to do so can affect claim approval.

What documents will be required to claim under Hospital Cash?
Following documents must be provided within ninety (90) days of the date of occurrence of insured loss through the process explained below:
All Claims types:
a) Insured subscriber CNIC
b) Claims under Hospitalization and ICU Benefits:
a) Hospitalization record giving dates of admission and discharge, diagnosis made and the treatment given
b) Attending physician’s statement
c) Police FIR and medico-legal report in situations where hospitalization is as a result of accident, violence, attempted self-destruction
All documents can be submitted in scanned form. However, the insurance company reserves the right to ask for original documents and any other reasonable document as and when required.

Who will be paid the Claim?
Claims under Hospitalization and ICU Benefits:
The claim will be payable to the insured subscriber. However, if state of health of the insured subscriber is such that he or she cannot give a valid discharge of claim settlement to the insurance company, additional documents such as heirship certificate or guardianship certificate may be asked

Can I go to any hospital?
Yes, you can visit any hospital for inpatient treatment including free government and trust hospitals as long as the facility is:
a) Licensed by the Government authorities to provide medical care in accordance with the laws of Pakistan
b) Is primarily engaged in providing diagnostic and laboratory tests, medical evaluations, medical treatment and services and surgical facilities
c) Has 24 hours-a-day nursing service by registered graduate nurses under the permanent supervision of in-house Physicians in charge
d) Maintains proper in-patient facilities with documented protocols and procedures
e) Maintains a daily medical record for each of its patients, which is readily accessible to the insurance company.

When will the claim be paid? How will the claim be paid?
All valid claims will be paid within five (5) working days upon completion of all required documents. Claim will be paid by issuing a crossed cheque drawn in favor of the claimant, mobile money or any other medium as agreed between parties from time to time.

In what circumstances will my claim not be paid?
The claim will not be paid in the event of the following:
a) Suicide, self-destruction or self-inflicted injury, while sane or insane, or any attempt there at; under the influence of contraband drugs/drinks
b) Natural catastrophes, War, declared or undeclared, or any act of war or insurrection, or as a result of a strike, riot, civil commotion
c) The commission or attempted commission of an act which would subject the person to civil or criminal penalties, or the contravention of any law
d) Filing of a fake claim
e) In the event of non-payment of premium and non-availability of cover in the month when the loss has occurred

Under what conditions my subscription under Hospital Cash will be terminated?
a) Cessation of Hospital Cash by any reason whatsoever
b) Upon payment of any claim
c) Insured subscriber ceases to be a Ufone subscriber
d) Your decision not to continue with the product and communication of that to us using the customer service touch points
e) Continuous non-payment of subscription fee
f) Filing of fake claims
g) When a subscriber attains sixty Five (65) years of age

Where can I contact in case of questions, enquiries or complaints?
1- Call at Hospital Cash helpline 021-111-992-232.
2- Call Ufone helpline 333
3- Send an email at claims@waada.pk

I have multiple SIMs of Ufone, can I avail more than one Hospital Cash subscriptions?
No, only one subscription is allowed per CNIC.