Consumer Manual

All the contents stated here in form the terms and conditions (the “Terms and Conditions”) for availing cellular services of Ufone

New SIM Activation

Pre-Requisites of SIM Sale: Purchaser/Customer shall provide valid CNIC number or present Original Passport with valid visa/Pakistan Origin Card (POC) or NADRA ID or Proof of Residence (POR) card, whichever is applicable.

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Quality of Services

With Ufone, you enjoy a host of value added services and data connectivity with the best network in Pakistan, all at the most reasonable prices.

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Prepaid Tariff

Ufone offers lowest SMS and Call Charges. Be yourself, speak your heart out, send sms and share picture messages.

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Postpay Tariff

The Postpay Ultra Packages are the definitive fusion between 3G and Postpay. Where lightning-fast 3G mobile Internet services replace regular mobile Internet and combine seamlessly with the elegant form and feel of our Postpay portfolio to create the ultimate Ufone experience for you.

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Complaints / Feedback

For any queries or complaints, don’t hesitate to contact us: Dial 333 from your Ufone or 033-11-333-100 from any landline.

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668 SIM Information System

Keeping your security as a priority, Pakistan Telecom Authority has introduced a system whereby you can find the number of SIMs of each mobile operator registered under your name.

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Quick Links

Dear Customer, pursuant to Order of the August Supreme Court, Ufone suspends deducting all previously applicable taxes as well as Service Fees on every prepaid customer on purchase and usage of services including recharge of customer account with immediate effect throughout Pakistan. However, this will not have effect on AJK & GB.