Double Number

Benefits

  • You do not need to carry two mobiles or SIMs with this service you will get a virtual number on your original number
  • With Double Number you can switch off your business number while keeping your other number open for family and friends or simply operate two businesses with one SIM
  • Double Number subscribers can now send International SMS from their allocated second number

Pricing & Tariffs
  • Re. 1 + tax/ minute – 660 IVR charges
  • Rs. 30 + tax/ month – Postpay (subscription)
  • Rs. 7 + tax/ week – Prepaid (subscription)
  • Rs.4+Tax/SMS – Double Number users can send International SMS
  • 50 Paisas + tax – On-net & Off-net SMS
  • Rs. 1.30 + tax/ minute – On-net & Off-net call charges
    • Rs.9.99+Tax / hour – Prepaid/ Postpay on-net call rate
  • Rs. 1 + tax/ day (daily subscription) & Rs. 1.25/ week (downloading content) – MyTunes

Subscription
SMS SUB to 660
  • Once subscribed system will randomly select idle number from inventory
  • Billing deducted to primary number
Additional Information
  • In order to initiate Double Number Hourly call, users will dial 67 (Prefix) followed by Ufone number. Example: 6703331234567
  • Double Number can add the prefix 66 before any International number e.g. 66004915155152x234 and send the SMS – recipient will receive the SMS with sender’s Double Number displayed on CLI
  • International SMS can be sent from Double Number with the following formats:
    • 6600 < Valid International MSISDN > 66+00 < Valid International MSISDN > 6600+ < Valid International MSISDN >
  • Additional Features
    • U can switch off/on their Double Number any time or for specific time period
    • Bar a caller, bar all callers, unblock a caller and unblock all callers
    • MyTunes – set caller tune yourself instead of listening to the one set by person you call
FAQs – Frequently Asked Questions
How can I get a Double Number? How much will be additional subscription cost?
By simply dialing 660 or *66# you can get a Double Number against your one Ufone number. Double Number Subscription Charges will be Rs.30/month.

Can I buy more then one Double Number?
Only one Double Number can be allotted to one customer.

When I receive a call using my Double Number, how do I know the inbound caller is calling on my virtual number?
When you receive a call, 66 pre-fix will be visible before the number (6603331234567), so the subscriber will know that inbound call on Double Number.

How do I call from my Double Number?
Dial a pre-fix 66 before any number (6603337654321) in order to make calls from your Double Number.

When someone dials my Double Number, what number appears on their phone bill?
Your Double Number appears on their phone bill; your personal number remains anonymous.

Will my phone work as normal with its regular number?
Yes, your phone will continue to work as usual unless someone calls your virtual number you make call with 66 pre-fix.

What number shows up on my Double Number phone bill?
The billing will be done on primary number but you can see the call records of Double Number as well in the bill.

How do I get customer support?
Dial 333 or visit www.ufone.com

How do I cancel my account?
To unsubscribe from your account, just dial “660” and unsubscribe from there.

Can you explain the pricing of your Double Number Service?
Customers who sign up for our Double Number service are required a monthly fee of Rs.30 (+ tax). This gets you another Ufone’s phone mapped to your primary number. Call from Double Number will be charged at Rs.1.30 +Tax.

Are there any other costs associated with my Virtual Number bill?
No.

How do I send an SMS message?
You can enter a text message and send out to any mobile number just like you would from your regular chat / SMS function on your phone but the caller ID shown to the other party would be your Double Number and NOT the primary phone number. Just need to add a pre-fix 66 before the number (6603335720085).

Do I have to install any device?
No, a big difference between our systems is that, you don’t need to install complicated devices and configure them; you just follow the IVR instructions.

How long will I own the assigned phone number?
Once assigned Double Number will remain with the user for good and users cannot change their Double Number.

Can I block the incoming calls on certain hours?
Yes you can block all calls in certain time ranges and/or days of the week. You can turn off/turn on your Double Number any time through 660 IVR.

Who can use the service?
Service will be available for both prepaid and post-pay users.

Can I make International calls and SMS from my Double Number?
- International calls from double number will not be allowed.
- International SMS from double number is allowed.

Do we need to go to service centres for buying a Double Number?
Since Double number will be attached with active primary number hence customer’s record will also be available in our system. Customer’s NIC or Passport Number is not required for the activation. Customer does not need to visit any Ufone service centre or franchise to obtain the DN.

Can I transfer balance from my Double Number?
Balance transfer is not possible through Double number, as it will only be used for CLI purpose.

Can I use SMS/Voice Buckets on my Double Number?
No.

Can I port-out my Double Number?
You cannot port-out your Double number. Only your primary number can be ported out and then your Double Number will automatically become idle.

Can I use other VAS on my Double Number?
Other VAS cannot be used on Double Number. - See more at: http://ufone.com/vas/Utilities/double-Number/#sthash.vkWZHmcB.dpuf
Terms & Conditions
  • Effective from 25th December 2013, additional 10paisa + Tax/call will be charged
  • Service will be available for both pre-paid and post-pay users
  • Users can get a Double number through an SMS/IVR & USSD
  • In Islamabad, AJK, Gilgit/Baltistan and FATA an additional 0.84% will be charged on all services and packages
  • Only one Double number can be mapped against one primary number
  • Double Number will be provided to Ufone customers from an inventory, which is specifically reserved for this service
  • Billing will be done on Primary number only. Service is not designed for Incoming/Outgoing International roamers
  • International calls from double number will not be allowed
  • Double Number will be assigned against the primary number. Assigned MSISDNs will not be available for anyone else
  • Since Double number will be attached with active primary number hence customer’s record will also be available in Customer Care System. Customer’s NIC or Passport Number is not required for the activation. Customer does not need to visit any Ufone service centre or franchise to obtain the DN
  • Balance transfer is not possible through Double number, as it will only be used for CLI purpose
  • Users can’t avail SMS and voice buckets on Double Number
  • Users having SMS buckets will be charged Rs.0.50/SMS for each sms they will send to Double Number
  • Users cannot port-out their Double number
  • Double number will automatically become idle after 6 months once the primary number port-out
  • If user has voice & SMS bucket & makes call or send SMS from DN then will be charged as per DN charges
  • Other VAS services cannot be used through DN
  • 19.5% FED on usage and other taxes on bill/recharge apply
  • In Islamabad, AJK, Gilgit/Baltistan and FATA 18.5% FED and other taxes on bill/recharge will apply
  • Your SIM is your identity, only use SIMs issued through Biometric Verification – PTA

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