1- The customer is responsible to protect the login ID and password, PTML shall not take any responsibility for the misuse/hacking of account details. However, upon receiving written complaint from authorized customer representative PTML shall endeavor to change the password or make the account INACTIVE immediately.
2- Business SMS is solely for registered Corporate, Firms, Enterprises, Institutions, Multinational, NGOs and Govt. department etc., having GST/NTN registration certificates.
3- There are no activation charges for Business SMS.
4- If customers recharge their account for the same package or a higher value package, total remaining SMS will be rolled over to the new plan. However, in case the customer opts for a package of lower value, remaining SMS from the previous package will not be carried forward.
5- The customer is solely responsible to recharge his account before prepaid balance expiry or account expiry date (30 days for all Business SMS Packages) whichever comes earlier (the application will tend to auto notify upon 10% Balance left or 7 days before expiry of account via Popup window or email) to avoid any inconvenience that may be caused due automatic account Inactive/blocked.
6- Ten (10) days Grace Period will be given to recharge your account, after which any/all balance remaining will be confiscated and will not be added in new recharged balance after the grace period.
7- All Packages will have one free standard SMS Masking (SMS sender name) as “B-SMS” that can be used for any/all contact(s) or group(s).
8- PTML (Ufone) has the right to change or withdraw any/all business rules or package charges without notifying in advance to the subscribers.
For complete online User Guide & FAQs log on to Business SMS FAQ / Help
For further details email your queries to email@example.com