| Ufone UTrack |
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| Ufone has always been at
its best when it comes to new and innovative
value added services. Keep up with this
tradition Ufone is now offering a set
of four location based services (LBS)
under the brand name UTrack. These service
will allow users to find or locate friends,
family, POI near the user, or just monitor
employees and work force. |
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| UTrack services have the following
feature: |
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UTrack Find |
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UTrack Buddy |
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UTrack Family |
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UTrack Business |
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| With UTrack Find you can
choose to find any of the following: |
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Find your friends location - you can
request the location of any Ufone user. |
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Find your own Location – if you’re
lost and wish to know where you are this
feature will help you know where you are. |
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Find your Place of interest - locate
businesses like restaurants, boutiques,
Banks, etc. within the area that you may
be. |
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Users can now see the list of MSISDNs they have allowed to check their location
by sending an SMS on Short 2002 |
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Users can get help through sending an SMS to short code 2002 |
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| Commands & actions
to use this feature: |
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Any Ufone customer can initiate the
request to track any other Ufone user.
Simply SMS ‘Find <space>
recipients number’ e.g. ‘Find
923335199942’ to 2002 |
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You can only find the users location
if the recipient accepts your request,
the following are the options the recipient
will receive:
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1. Yes, Just
this time. |
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2. No. |
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3. Always. |
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If
the recipient chooses option (1), the sender will receive
the location of the User. |
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If
the recipient chooses option (2), the sender will receive
a message that “ the recipient has denied
your request to locate his/her location”
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If
the recipient chooses option (3), the initiator can track
the location of the recipient anytime
without requiring permission. This permission
is valid for 180
days. |
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Except in case of unlimited permission,
whenever the subscriber sends a request
to track the location, the recipient will
receive an SMS notifying them that their
location has been tracked by the initiator. |
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To
de-activate this permission, recipient
should SMS ‘No <space>
initiators number’ e.g. No 92333519xxxx’ to 2001. This will discontinue
the permission the user had to access
your location. |
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In
case of unlimited permission the user
will not be notified when they are tracked. |
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You can also track your own location.
Simply SMS ‘Find Me’
or ‘Find<space>
your own number’ e.g Find 923335199942 to 2002. You can also locate
popular places like restaurants, hotels,
ATM’s and tourist spots in the vicinity.
SMS ‘Find Near’ to 2002 and get the following
list of categories to choose from, the
information will be given of Point Of
Interest within a range of 2
km.
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1. ATMs &
Banks |
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2. Attractions |
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3. Community |
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4. Education |
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5. Emergency |
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6. Entertainment |
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7. Food |
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8. Fuel |
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9. Lodging |
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10. Offices |
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11. Shopping
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Within every category you will be given
a list of information from which you can
pick a specific sub category for which
you require further details for. |
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In
some categories you can reply with ‘M’ to get more options, e.g.
in restaurants you will get ten categories,
to get a list of more restaurants reply
with ‘M’. |
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| Price: |
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Rs. 3/- + tax per request. |
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No
subscription is required for this service.
You will be charged on a per-request basis. |
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The service is available to both prepaid
and postpay subscribers. |
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| With UTrack Buddy you can get SMS alerts
telling you whenever your friends are in the vicinity.
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Users can now see the list of buddies they have added by sending an SMS on
Short 2021 |
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Users can get help through sending an
SMS short code 2021 |
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Users will receive a SMS to confirm their subscription every month. |
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| Commands & Actions to use this
feature: |
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How to Register to UTrack Buddy - SMS
‘SUB’ to 2010. |
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How to Add Friends - On
successful registration, you will receive
a confirmation SMS that you have been
subscribed to the service. Simply reply
to the same SMS with the following text
format to add your friends. ‘Add
923335199942 92333519xxxx”. You
can add up to 2 friends for free by sending
the same to 2017. |
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You can however add as many
friends as you want (other than the two
free friends) at an additional cost of
Rs.25/- + tax per friend. Simply SMS the
following command to add new friends e.g.
Add 9233XXXXX
to 2017. |
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All the recipient members
will receive a confirmation SMS mentioning
their consent to activate ‘UTRACK
BUDDY‘. |
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The recipient can choose
1 to allow to
be tracked and 2
to decline. |
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You can remove a particular
friend at any time by sending an SMS e.g.’
No 923335199942’
to 2017 to or
“UNSUB” by sending SMS to
the 2017 to
cancel the subscription. |
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Whenever your friends are
in the same area, you will receive an
SMS informing you that your friends are
in the same area. |
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Our System will check if
your friends are in the same location
after every 15
minutes. If your friends are found in
the same location the next location check
will be done after an hour for that particular
friend or friends. |
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Once friends are detected
in the same location both or member in
the same vicinity will get an alert. |
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| Price: |
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Registration Charges – Rs.50 + tax/month |
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After registration of two friends for
FREE, all other
friends can be added at Rs. 25 + tax per
additional friend. |
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Available to both prepaid and post
pay subscribers. |
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| With UTrack Family you can
keep a track on where your family members are.
Below are the list of things you can track within
this feature: |
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Find the location of your
family members on an hourly basis |
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Get regular updates on your family
online and through SMS at any time of
the day |
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Get different tracking time for different
family members |
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Get a web based log of all family activities.
The Online log will provide detailed history.
The log history is saved for up to one
year |
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Users can add up to 5 members only. |
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Subscribers will receive a confirmation request through SMS to confirm their
subscription every month |
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Users can now see the list of family members they have added by sending an SMS
on Short 2003 |
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Users can get help through sending an SMS short code 2003 |
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| Commands & Actions
to use this feature: |
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To
register SMS ‘SUB’
to 2004. |
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How to Add Members: After successful
registration, you will receive an SMS,
simply reply to the SMS with the recipient
numbers, separated by a space e.g. ‘Add 92333500xxxx 9233251xxxxx’.
You can only add four family members like
this |
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To
add a fifth or more members, SMS ‘Add 92334520xxxx’ to 2007. |
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All recipients will receive an SMS
for their consent to be tracked. Recipients
will have to reply with ‘1’
for Yes and ‘2’
for No before being tracked or not. The
recipient will however not be able to
cancel the subscription without the approval
of the family head/Master account. |
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Web Login: On successful registration,
you will receive a password through SMS
which can be used to access the online
account. The online login will allow you
to add/remove/edit the recipients and
view the log history. The web portal can
be accessed on http://utrack.ufone.com/. |
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You can also access the log through
SMS. SMS ‘History’
and send it to 2003
to get a 3-hour log history via SMS. |
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To
remove a member SMS e.g. ‘No
92334567xxxx’ to 2003. |
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To
unsubscribe from the service SMS ‘UNSUB’ to 2003. |
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| Price: |
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Registration Charges: Rs.100/+Tax per
month (for up to 5
family members). |
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User will be charged Rs.3/+Tax to retrieve
the log history through SMS. |
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Rs.3/+Tax to remove a member. |
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Available to both post pay and prepay
subscribers. |
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| UTrack Business helps you keep track of your employees and
ensure effectiveness. |
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Track Employees - The service will help meet requirement of the corporate
sector and organizations by tracking/updating their employees’ locations. |
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It will keep detail logs of all
employees. |
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Employer can check updated information through web or even check history log
through the web interface. |
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Individual employees can also be tracked through SMS. |
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Location of individuals can also been seen on map over the web
interface. |
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| Hierarchy: |
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| This added feature will allow subscribers of UBusiness to
set hierarchy and define access levels to monitor employees on the same account
via web interface. |
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Access Level 0 (Accountholder): In the hierarchy, Account Holder is a
parent account and will possess the main login; this is only account that will
be charged. Account holder will have all the privileges to change and modify
members. Account Holder’s MSISDN cannot be tracked unless added as a
member/employee. |
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Access Level 1: This is the
second level from the top. Members of Access level 1 will have their own domain,
with two other levels of hierarchy (level 2 and level 3) under them. Level 1
members will be able to modify, add and view members under their domain. Users
of Access level 1 will also have the privilege to define tracking schedules for
members in their domain and download hourly reports for their account. |
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Access Level 2: User of access level 2 will only have viewing/tracking
privileges. Users of Level 2 will only view and monitor ‘executives’ (Access
Level 3) defined under them; tracking schedules will be defined by Level 0 or 1
users. However each user of Level 2 will have their personal login and password. |
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Access Level 3: Executive is the last level in the hierarchy.
They do not have any access on the web interface. They will be tracked as per
the schedule defined. |
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| Commands & Actions to use this feature: |
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To subscribe SMS ‘SUB’ to 2360, 2370,
2380, 2390 or 2391(2360, 2370, 2380, 2390 or 2391 are short codes for the five
packages offered) |
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On successful subscription a Client
Login ID and password will be created and communicated to the customer via SMS. |
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You will use the login detail to access
the web portal http://utrack.ufone.com/ where
you can enter the number of each employee
you wish to add individually. Bulk loading
will only be done by Ufone. |
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You can also contact customer
service by calling 333 or 111-333-100 or by going to
customer center and share a list of numbers.
This list will be added to your account
and you will be billed accordingly. |
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Employees can also be saved by their
names along with their number. |
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An
SMS will be sent to all the employees
to take their consent. The employees will
be clearly informed that their location
will be tracked on an hourly basis, and
it can only be done if they give their
consent through a reply SMS. In all cases,
the website will have updated statuses. |
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The location of all employees will
be updated on the web portal on an hourly
basis according to a schedule and this
log will be saved and accessible online
for a period of 12
months. The employer can also track the
location of an employee through SMS by
sending e.g. ‘FIND 923335199942’ to 240. |
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The respective registration fee will
be charged from the employer’s post pay
account every month. |
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To
terminate the service, SMS ‘UNSUB’ to 240. |
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The employee can also turn off their
consent by sending ‘Unsub<space>employers
number’ e.g. ‘UNSUB
923335199942’ to short code 240.The status of target users
will be updated on the web portal accordingly
e.g. Permission granted, Permission denied,
permission cancelled. |
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You will also be able to see the location
of the tracked number by clicking on the
link on the webpage against the Number/Employee
Name and see the location on Map.
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In check location option, users will check the location of the employees they want to
track. |
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User can also download hourly log from employee location. |
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Users will be able to check location according to hierarchy/Access level defined. |
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In Check log, level 0 and 1 users will be able to check history and activity log of the
entire/individual account(s). |
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In view members, details of all the members and their current status can be viewed in
respective hierarchy. |
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In the configure timer option, Accountholder/Level 0 or Managers/Level 1 can define the
hour and day at which they want to check the location of the targeted group. |
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Each defined level can only be viewed according to user’s hierarchy/Access Level. |
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Users of UBusiness can now track their members on 30 minutes basis rather than 1 hour. |
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Billing will be done on prorated basis |
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Pricing: |
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UTrack Business Corporate Price Model |
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| Subscription Mechanism: |
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| Customers will SMS keyword “SUB” to the specific short code
of the package they wants to subscribe. Users will receive a reply asking them
to confirm their subscription. Charges for subscription will only be deducted on
customer’s confirmation. Subscription will remain active till unsubscribed.
Users can switch their packages at any time. Following are the Short code
details: |
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| Un-subscription Mechanism: |
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| To unsubscribe users will SMS keyword “Unsub” to short code
240. Short Code 240 is charged at Rs. 1 + tax. |
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Un-subscription charges: Rs. 1 +Tax per SMS |
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| New Packages: |
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Packages |
No. of Employees |
Charges per month exclusive of Tax/ Per Month |
SMS Command |
Short Codes |
Package 1 |
10 employees |
Rs. 500/- |
SUB |
2360 |
Package 2 |
22 employees |
Rs. 1,000/- |
SUB |
2370 |
Package 3 |
50 employees |
Rs. 2,000/- |
SUB |
2380 |
Package 4 |
100 employees |
Rs. 3,000/- |
SUB |
2390 |
Package 5 |
500 employees |
Rs. 10,000/- |
SUB |
2391 |
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| Subscribers of UTrack Family
and UTrack Business can monitor their members
through our web interface. |
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You can login to the website on the
following link http://utrack.ufone.com/. |
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Key in your login and password on the
main screen. |
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If
you forget your password, click on forgot
password and send your request by providing
the required information. |
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On a successful login you
can use the navigate panel on the left
side of the page to go to their desired
option. You can perform the following
function through the navigation panel:
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Modify/update their profile. |
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Add member. |
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Modify member. |
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Check Location. |
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Check Log. |
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View Members. |
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Configure timer. |
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Change Password. |
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In
check location you can check logs to see
history locations of the tracked members. |
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In Check log you will be
able to check history & activity log
of your account. |
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In
view members, details of all the members
and their current status can be viewed. |
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In
the configure timer option you can define
the hour and day at which they want to
check the location of the targeted user.
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In UTrack Family you can
define a check on individual members. |
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In
UTrack Business a definition will
be made for all employees. |
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Only a Postpaid user can setup UTrack
Business account. |
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Employees can have both prepaid or postpay connections for utrack business. |
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Only 2 friends
can be added in the registration fee for
UTrack Buddy, all other friends are added
at an additional cost. |
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Only 5 members can be added in the registration fees for UTrack Family. |
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Only Ufone numbers can be traced/tracked
for all these services. |
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In
case of UTrack Family/UTrack Buddy and
UTrack Business only one of these services
can be subscribed on the same number at
a time. |
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In
UTrack Family, added members cannot remove
themselves. Members will only be removed
by account holder. |
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In
UTrack Family log will only be displayed
after the first three hours of creating
the account and adding members. |
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Multiple logins are not allowed on
the web interface. |
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