Ufone UTrack Business
 
Ufone has always been at its best when it comes to new and innovative value added services. Keeping up with this tradition Ufone offers an innovative location based services (LBS) under the brand name UTrack Business. These service will allow Businesses to monitor employees and track their workforce, ensuring effectiveness and safety.
 
 
Track Employees - The service will help meet requirement of the corporate sector and organizations by tracking/updating their employees’ locations.
It will keep detail logs of all employees.
Employer can check updated information through web or even check history log through the web interface.
Location of individuals can be seen on map.
Business can create multiple hierarchies to manage their accounts by groups or regions as required with separate logins
 
Main Features:
 
15 Minutes Timer
Email List
Team View
Route View
View Point of Interest
Hierarchy
 
Ufone UTrack Inventory Management: This Powerful Add-on will allow subscribes of UTrack Business to manage their complete inventory/stock via UTrack Business portal, giving them the flexibility and convenience with a single window employee and inventory management solution.
 
Following features will be offered under UTrack Business Inventory management Add-on:
 
Inventory management
Field force Sales Management
Real time update and feedback from Sales team
Reports
 
A button ‘Inventory Management’ will be added on the web interface after user successfully subscribes to this Add-On.
 
15 Minutes Timer: This new feature will now allow subscribers to track their workforce every 15 minutes, rather than 1 hour or 30 minutes.
 
Email list: This new add-on will allow existing UTrack Business users to receive tracking report of all their employees automatically every 12 hours to their specified email mailing list.
 
User will click the new tab ‘Email List’, where they will be able add email address of the users they want to add in the mailing list.
 
Subscribers can now set 15 minutes timer for a set of or individual employee on different days, depending on employee's shifts e.g. If subscriber has 3 employee working on different shifts, s/he can set different 15 minutes schedules for each employee based on their working hours. On subscribing to this Add-On, a button "15 Minutes Timer" will be added on UTrack Business web portal. Simply click on the button to setup your new timer schedule.
 
Team View: This new feature will allow users of UTrack Business to see the location of all the members added in a particular team on the map at the same time. On subscribing to this features, a button ‘Team View” will be added on the web interface.
 
Route View: This feature will allow user of UTrack Business to see the route of any individual employee in a single view on map. The route will be build on the basis of locations registered on specified intervals. A button ‘View Route’ will be added on the web interface after user successfully subscribe to this features.
 
View Point of Interest: This powerful feature will allow users of UTrack Business to add their own point of interest on the map. Giving the option to users to add their own reference points for better tracking and user experience. After successfully subscribing to this feature, a new button/tab ‘POI will be added on the web interface
 
Hierarchy: This added feature will allow subscribers of UBusiness to set hierarchy and define access levels to monitor employees on the same account via web interface. Each new level will get their own login and password
 
Access Level 0 (Accountholder): In the hierarchy, Account Holder is a parent account and will possess the main login; this is only account that will be charged. Account holder will have all the privileges to change and modify members. Account Holder’s MSISDN cannot be tracked unless added as a member/employee.
Access Level 1: This is the second level from the top. Members of Access level 1 will have their own domain, with two other levels of hierarchy (level 2 and level 3) under them. Level 1 members will be able to modify, add and view members under their domain. Users of Access level 1 will also have the privilege to define tracking schedules for members in their domain and download hourly reports for their account.
Access Level 2: User of access level 2 will only have viewing/tracking privileges. Users of Level 2 will only view and monitor ‘executives’ (Access Level 3) defined under them; tracking schedules will be defined by Level 0 or 1 users. However each user of Level 2 will have their personal login and password.
Access Level 3: Executive is the last level in the hierarchy. They do not have any access on the web interface. They will be tracked as per the schedule defined.
 
 
Subscription Mechanism – UTrack Business:
 
Customers will SMS keyword “SUB” to the specific short code of the package they wants to subscribe. Users will receive a reply asking them to confirm their subscription. Charges for subscription will only be deducted on customer’s confirmation. Subscription will remain active till unsubscribed. Users can switch their packages at any time. Following are the Short code details:
 
Un-subscription Mechanism – UTrack Business:
 
To unsubscribe users will SMS keyword “Unsub” to short code 240. Short Code 240 is charged at Rs. 1 + tax.
 
Un-subscription charges: Rs. 1 +Tax per SMS
UTrack Business Packages:
 

Packages

No. of Employees

Charges per month exclusive of Tax/ Per Month

SMS Command

Short Codes

Package 1

10 employees

Rs. 500/-

SUB

2360

Package 2

22 employees

Rs. 1,000/-

SUB

2370

Package 3

50 employees

Rs. 2,000/-

SUB

2380

Package 4

100 employees

Rs. 3,000/-

SUB

2390

Package 5

500 employees

Rs. 10,000/-

SUB

2391

 
Subscription Mechanism – UTrack Business Features:
 
All three features (Team View, Route View and POI) are enabled after successful subscription, users/account holder can subscribe to this feature through the following process:
 
Multiple Hierarchy features is free of cost and comes as default feature
User can click Enable button on UTrack Portal under New Features tab
User will receive a confirmation SMS from short code 240 to confirm their subscription to a particular feature
Users/Account holder can also subscribe to any of the feature by sending an SMS with particular keyword for the feature to short code 240

FEATURES

MONTHLY CHARGES (RS.)

KEYWORD

SHORT CODE

Inventory Management Charges are depended on user’s UTrack Business Package Inventory 240

Email List

Rs.1000 + Tax

Email List

240

15 Minutes Timer

Charges are depended on user’s UTrack Business

15 Minutes

240

Team View on Map

Rs.1000 + Tax

Teamview

240

Route View on Map Rs. 1000 + Tax Routeview 240
Point of Interest on Maps Rs. 1000 + Tax POI 240
  Short Code 240 is charged at Rs. 1 + tax.
User will have to reply to confirmation SMS to enable the service/feature
After Successful subscription user will have to log out and Log in to their account again for the feature to be enable on web interface
Users can see subscription status through the web interface as well under New Feature Tab
 
Un-subscription Mechanism – UTrack Business Features
 
To unsubscribe from a particular features, users will SMS particular keyword and Unsub e.g. “routeview unsub” to short code 240.
Users can also disable a particular feature from the Web interface.
Users will have to log in to their account again for the change to take affect
 
Web interface
 
Subscribers of UTrack Business will monitor their members through our web interface.
 
You can login to the website on the following link http://utrack.ufone.com/.
On a successful login you can use the navigate panel on the left side of the page to go to their desired option. You can perform the following function through the navigation panel:

  Modify/update their profile.
Add member.
Modify member.
Check Location.
Check Log.
View Members.
  New Features
Configure timer.
Change Password.
     
In check location you can check logs to see history locations of the tracked members.
In Check log you will be able to check history & activity log of your account.
In view members, details of all the members and their current status can be viewed.
In New Features you can get details and subscribe to new features for UTrack Business.
In the configure timer option you can define the hour and day at which they want to check the location of the targeted user.

In UTrack Business a definition will be made for all employees.
 
Terms and Conditions:
 
Only a Postpaid user can setup UTrack Business account.
Employees can have both prepaid or postpay connections for utrack business.
Only Ufone numbers can be traced/tracked for all this services.
In case of UTrack Family/UTrack Buddy and UTrack Business only one of these services can be subscribed on the same number at a time.
To subscribe SMS ‘SUB’ to 2360, 2370, 2380, 2390 or 2391(2360, 2370, 2380, 2390 or 2391 are short codes for the five packages offered)
On successful subscription a Client Login ID and password will be created and communicated to the customer via SMS.
User will login on the following web portal http://utrack.ufone.com/
Users can add employees or perform other activities. List of employees can be added in bulk by Ufone free of cost.
The location of all employees will be updated on the web portal accordingly to the set schedule.
The employer can also track the location of an employee through SMS by sending e.g. ‘FIND 923335199942’ to 240.
The respective registration fee will be charged from the employer’s post pay account every month.
To terminate the service, SMS ‘UNSUB’ to 240.
The employee can also turn off their consent by sending ‘Unsubemployers number’ e.g. ‘UNSUB 923335199942’ to short code 240.The status of target users will be updated on the web portal accordingly e.g. Permission granted, Permission denied, permission cancelled.
Location shown in Team View is of the last 30 minutes or last hour from the configured timer
Add-on can only be enabled through main account
 
  The charges of Inventory Management Add-on is based on users UTrack Business package price
Charges for Inventory management Add-on are on top of UTrack Business package charges and any other UTrack Business Add-on subscribed by the user
Users can only subscribe to Inventory Management Add-on which is allowed on their package
Only Master Account holder can add, delete or edit Items
 Sales team will not be able to update via SMS if SMS format is incorrect
Only those Sales Staff can update via SMS who are added on UTrack Business
  Short code 6334 is free of cost.
Users will have to subscribe to Email List Add-on separately to get Inventory management
Email List Add-On charges are separate to Ufone Inventory management Add-on
  Email list for Inventory management can be separate from email list for location tracking report
   If users upgrade or downgrade their UTrack Business account, Inventory management Add-On will not change for 1 month of subscribing this Add-On i.e. users will not be able to upgrade or downgrade the Add-On for 1 month
  After 1 month of user upgrading or downgrading their UTrack Business account, Inventory management Add-On and its charges will automatically upgrade or downgrade according to the main package subscribed
Users will receive email after 12 hours automatically to the specified email address (es)
If users upgrade or downgrade their UTrack Business account, 15 Minutes Timer Add-On will not change for 1 month of subscribing this Add-On i.e. users will not be able to upgrade or downgrade the Add-On for 1 month
After 1 month of user upgrading or downgrading their UTrack Business account, 15 Minutes Timer Add-On and its charges will automatically upgrade or downgrade according to the main package subscribed
In case user upgrade their UTrack Business account, their existing schedule will not be affected and they will simply need to add more users on 15 minute timer Add-On
If users downgrades their UTrack Business account they will have to remove members from 15 Minutes Timer, otherwise limit will be adjusted automatically by the system
15 Minutes tracking timer can be set for all or selected employee for 8 hours only during 24 hours
Scheduler for each day has to be set separately
User can set separate schedule for different set or individual employee on different days
User can set different timing schedule each day for employee(s)
Customers cannot use these features without subscription of UTrack Business
Add-on can only be subscribed against confirmation from the MSISDN of main account holder
SMS confirmation is required for confirmation of subscription
Charges for these features are separate to UTrack Business package charges
Subscription charges will be added to customers bill on monthly basis till user unsubscribe
Charging for these feature is not on prorated basis
All charges are exclusive of tax
After Successful subscription user will have to log out and Log in to their account again for the feature to be enable on web interface.