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FAQs

	How can I set up an interview with the President & CEO Ufone?

	How can I learn about the upcoming Ufone media interactions & events?

	Do you have an external agency handling media related queries?

	When can I expect a response to my email?

How can I set up an interview with the President & CEO Ufone?

You can direct all interview requests with the nature of the interview in brief or an outline of the feature to PRcenter@ufonegsm.net

How can I learn about the upcoming Ufone media interactions & events?

Send an email to PRcenter@ufonegsm.net and you can get this information.

Do you have an external agency handling media related queries?

CRS is Ufone's official PR Agency. You can contact Mehvish Yazdani, Manager Client Services 051 – 2113414 & 2113415 for any media related information.

When can I expect a response to my email?

Working hours at Ufone are 9am - 5:30pm (Mon-Fri). Kindly give us 2-3 working days to get back to you.

Ufone notifies all its valued subscribers against replying to or acting upon any call or SMS received which claims to double your balance, win bumper prizes, cash rewards, discount vouchers, or any other surprise gifts. Beware of any SMS which contains a string like '03332597334u2u50' or any call that asks you to give the number on the back of a scratch card as this is fraud and will cause you a loss.
Remember, if you receive any such SMS or calls call 333 from your Ufone immediately.

Attention all Ufone Prepaid and Postpay customers! As per new Government Income Tax (Amendment) Ordinance 2011, withholding tax upon each Prepaid balance recharge and Postpay bill payment has been decreased from 11.5% to 10%. This new tax amendment is applicable from 1st July, 2011.

Note: From 21st September 2012, calls to 333 from Ufone prepaid numbers will be charged at Rs. 1.50 + tax per call however charges for speaking to Ufone customer care representative will be reduced from Re.1.00 to Rs.0.75 + tax per call.