Ufone GSM : Contact Us

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Complaints and Feedback

Have any queries? Want to find out about our packages?

Get in touch with us at our Customer Care Center located in all key cities, across the country. Our customer care representatives are more than helpful. They will not only resolve your issues but also guide you into customizing your Ufone according to your own needs.

You can contact us at the following locations,

Ufone - Customer Care Center

Sr#

Location

Address

Ufone Islamabad Head Office

13-B, F-7 Markaz, Jinnah Super, Islamabad.

Rawalpindi (Commercial Center)

4-B, Sherbaz Business Center, Commercial Center, Satellite Town, Rawalpindi.

Rawalpindi (Saddar)

Bank Road, Saddar, Rawalpindi.

Peshawar

I-E, Fakhar-e- Alam Road, Peshawar Cantt.

Peshawar University Road

Opposite Toyota Frontier Motors, Main University Road, Peshawar.

Jhelum

Near Afzal Hospital, Machine Mohallah # 3, Machine Mohallah Road (Old GT Road), Jhelum.

Gujranwala

Ufone Zonal Office, Main G.T. Road, Near Ghalla Mandi, Gujranwala.

Lahore Gulberg

15, S, Gulberg II, Lahore

Lahore Davis Road

Ufone Customer Services Centre, 8-Amin Chambers, Davis Road, Lahore.

Rahim Yar Khan

Plot # 16, Model Town, Rahim Yar Khan.

Sialkot

Plot # 2 Bungalow# 109, Aziz Shaheed Road, Saddar Bazar, Sialkot Cantt.

Multan

32-Multan Arcade, Katchery Road, Multan

Faisalabad

27-Chenab Market, Madina Town, Faisalabad

Karachi – Clifton

PLOT # BC -11, Mehmood center Block 9, Clifton Karachi

Karachi – Gulshan-e-Iqbal

Plot No. SB 33, Block 13-B, University Road, opposite Baitul Mukarram masjid Gulshan-e-Iqbal Karachi

Karachi – Haidery

D-1, Block-D, Near Five Star Roundabout, North Nazimabad, Karachi

Karachi – Shaheed-e-Milat

Building No.2, Block No. III, Survey Sheet No.35/P-1, PCHS,Shaheed-e-Millat Road, Karachi.

Hyderabad

Plot # B-15/9, Railway Employee Cooperative Housing Society,Auto Bhan Road, Taluka Latifabad-3, Hyderabad

Quetta

Ground Floor,Institute of Engineer Building, Zarghoon Road, Quetta

Sukkur

Plot # C-431/1-B, Queen's Road, Sukkur

Sahiwal

25 Commercial Block, Fareed Town, Sahiwal

Sargodha

Bajwa City Center, Muradabad Colony, University Road, Sargodha

Gujrat

Shop # 3 & 4, Central Point Plaza, G.T.S Chowk, Main G. T. Road Gujrat.

For any queries, information or feedback you can call Ufone Call Center by dialing 333 from your Ufone or 111-333-100 from any landline number.

You can also contact Ufone Call Center by fax or email
Email: customercare@ufonegsm.net
Fax: 111-333-900

Ufone notifies all its valued subscribers against replying to or acting upon any call or SMS received which claims to double your balance, win bumper prizes, cash rewards, discount vouchers, or any other surprise gifts. Beware of any SMS which contains a string like '03332597334u2u50' or any call that asks you to give the number on the back of a scratch card as this is fraud and will cause you a loss.
Remember, if you receive any such SMS or calls call 333 from your Ufone immediately.

Attention all Ufone Prepaid and Postpay customers! As per new Government Income Tax (Amendment) Ordinance 2011, withholding tax upon each Prepaid balance recharge and Postpay bill payment has been decreased from 11.5% to 10%. This new tax amendment is applicable from 1st July, 2011.

Note: From 21st September 2012, calls to 333 from Ufone prepaid numbers will be charged at Rs. 1.50 + tax per call however charges for speaking to Ufone customer care representative will be reduced from Re.1.00 to Rs.0.75 + tax per call.