Q: What is Meezan UPaisa?
A: Meezan UPaisa is Pakistan’s only Islamic Branchless Banking Service that will enable customers to send and receive money, pay bills, purchase mobile airtime and much more, all through a halal and shariah compliant system.
Q: What if the customer does not have Ufone SIM?
A: Using Meezan Upaisa doesn’t restrict you to use any particular mobile connection rather you can freely use the services without any hassle all in a halal way.
Q: How can a customer (non-account holder) send or receive money?
A: For Money Transfer, customer can visit any authorized Meezan UPaisa retailer with his/her valid/original CNIC to perform funds transfer transactions.
Q: Can a customer give any other proof of identity in case of CNIC (receiver / depositor) is lost?
A: No, Original CNIC is a mandatory requirement in order to initiate or complete a transaction.
Q: What type of transactions could be done?
A: Below mentioned are the transaction types:
- CNIC to CNIC (Customers will send and receive from two different agent locations)
- Utility Bill Payments
- Send or Receive Money
- Get Air-time / Pay Post Paid Bills
- Pay your ISP/Internet Bills
Q: For Utility Bill Payment if the due date is over then will the system display the updated amount with surcharge or not?
A: Meezan UPaisa does not offer after due date bill payment.
Q: Customer can transfer top up to his own number or other numbers as well?
A: Any mobile number can be topped up.
Q: What are the transaction limits applied?
A: Rs. 15,000 per month can be transacted from one CNIC. There is no limit on number of transactions conducted.
Q: What are the products being offered?
A: Currently, the only products being offered are:
- OTC Send/Receive Money
- OTC Bill Payment
- ULoad/Postpaid Bill Payment
Q: Are Debit Cards offered along with opening of account?
A: Debit Cards are not currently offered.